Transactions Hours and Schedule of Release
The Medical Records office accepts requests for Medical Records from Mondays to Fridays, 8:15 a.m. until 5 pm.
Patients can request the following records with the corresponding schedule of release:
CERTIFICATION
| Certificate of Records/Materials | within the day of request |
| Certificate of No Records/Materials | within the day of request |
| Certificate of Confinement (CC) | within the day of request |
| Medical Certificate (MC) | within the day of request, If available |
| Medico Legal Certificate | within the day of request, If available |
| Birth Certificate | 1 week upon Registration |
| Death Certificate | within the day of request, if available |
| Fetal Death Certificate | within the day of request, if available |
DIAGNOSIS RESULTS
| Laboratory results | within the day of request |
| Examinations
(X-ray, UTZ, CT scan, 2D Echo, ECG, Biopsy, OR Tech) |
within the day of request, If available |
CLINICAL SUMMARY
| Discharge Summary (DS) | within 3 working days after the date of request |
| Clinical Abstract (CA) | within 3 working days after the date of request |
How to Request:
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- Submit Accomplished form to the Medical Records Office
- Request forms may be secured form the Medical Records Office
- Reques through Telephone will not be accomodated
Claiming Requested Results:
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- If the one who will claim the results is the Patient himself/herself, he/she should present an ID.
- If Authorized Representative will get the request, an Authorization Letter signed by the Patient, photocopy of Patient’s ID, and the Claimer’s ID is needed.
- A Charge Slip will be issued by the Medical Records Staff.
- The Record shall be issued upon presentation of the Official Receipt.
- For each Record Requested, Copies given are CERTIFIED TRUE COPY (Considered Original):
IMPORTANT REMINDERS:
- Under the Medical Records Guidelines you can be charged a reasonable fee for copying records.
- For each Record Requested, Copies given are CERTIFIED TRUE COPY (Considered Original)